Terms and conditions of sale

The site ” https://boutique.teinturesauvage.fr “, hereinafter “the site”, is an online store for vegetable dyes made by Teinture Sauvage, using traditional methods.

The present general conditions of sale are concluded between :
on the one hand, Teinture Sauvage, hereinafter referred to as “the seller
on the other hand, any individual or legal entity, hereinafter referred to as “the buyer”.

These general terms and conditions of sale govern the contractual relationship between the seller and the buyer.
They apply to all orders placed on the https://boutique.teinturesauvage.fr website or via the contact_arobase_teinturesauvage.fr e-mail address.
All purchasers on the https://boutique.teinturesauvage.fr website are deemed to have read and accepted in their entirety the general terms and conditions of sale below before validating their order.
Any failure on the part of the seller to meet any of its obligations under these terms and conditions of sale shall not be construed by the buyer as a waiver of the terms and conditions of sale.
The seller reserves the right to modify these conditions at any time. The conditions applicable to any order are those in force at the time the order is placed.

Article 1: Purpose

The items offered for sale are those appearing on https://boutique.teinturesauvage.fr on the day of consultation by the buyer and within the limits of available stocks. If the product is not available, the seller undertakes to inform the buyer as soon as possible by e-mail.
The seller endeavors to present photos of the items as faithfully as possible, but these remain non-contractual, as the nuances of color and the rendering of materials may differ on the screen from reality, depending on the lighting or resolution of the buyer’s screen.

Article 2: Availability of items

Items are supplied while stocks last. If an item is not available, the buyer will be informed by e-mail as soon as possible.

Article 3: Prices

Prices shown on the site are in euros and include VAT. They are not increased by the VAT rate due to the VAT exemption under article 293 B of the General Tax Code.
Prices do not include delivery charges, which are payable by the purchaser.
The seller reserves the right to modify its prices at any time, it being understood that the price appearing on the site on the day of the order will be the only one applicable to the buyer.

Article 4 – Ordering, payment and payment methods

To place an order, simply go to the “PRODUCTS” section of the site, select the product by clicking on the image. To add the product to your “shopping cart”, click on “ADD TO CART”.
To continue the purchasing process, the buyer must validate the order by clicking on the “CHECKOUT” icon.
The buyer must then fill in the information required to process the order, such as first and last name, e-mail address and postal address.
Payments are made online by credit card and are entirely secure thanks to the Stripe and Paypal platforms. There is no obligation for the buyer to have a Paypal account to make the payment.
The buyer may also pay by cheque by contacting the seller by e-mail at the following address: contact@teinturesauvage.fr. The check must be issued by a French bank and must reach the address indicated in the confirmation e-mail within 7 days. After this period, the seller reserves the right to put the items back on sale, without the buyer being able to claim any compensation whatsoever.
For logistical reasons, it is not possible to add an item to an already validated order. It is necessary to place a new order, which will be processed independently.

Article 5 – Delivery times and conditions

Items in stock will be dispatched within 3 to 15 working days maximum.
However, this lead time is given as an indication and can in no way constitute a commitment on the part of the Vendor. If a delay is to be expected, the Vendor undertakes to inform the buyer by e-mail.
Items will be delivered to the delivery address indicated by the purchaser at the time of ordering. It is the buyer’s responsibility to check that the address given is correct and valid.
Packages are sent by recorded delivery or Colissimo simple.
Packages are handled by La Poste. It is advisable to check the contents of the parcel in front of the letter carrier. The seller declines all responsibility for any delays, theft, loss or damage to the parcel by La Poste.

Article 6 – Withdrawal

All products sold benefit from the “satisfied or reimbursed” clause in accordance with article L-121-20 of the French Consumer Code. In accordance with the law relating to consumption of March 17, 2014, the customer has a right of withdrawal of 14 days to return products without having to justify the reason, in accordance with the provisions of Articles L 121-16 et seq. of the Consumer Code.
This period runs from receipt of the goods.
Unsatisfactory products must be returned at the purchaser’s expense, stating the purchaser’s full name, address and invoice number. All returned items must be in perfect condition and in their original packaging. Used or damaged products cannot be returned. In the event of exercising the withdrawal period, the sums paid will be reimbursed within 30 days, net of any commissions linked to the method of payment. After the 14-day period, any item delivered will be considered accepted by the customer and cannot be returned.

Article 7 – Protection of personal data

The personal information collected from buyers is essential for the processing and delivery of orders. They are kept confidential by Teinture Sauvage, which undertakes not to communicate them to a third party.

Article 8 – Intellectual property

Any unauthorized reproduction or use of the texts, comments and photographs used on the https://boutique.teinturesauvage.fr website is strictly forbidden.

Article 9 – Disputes

These conditions of sale are governed by French law. Any dispute between the seller and the buyer will be submitted to the competent court.